Data Deletion Policy
Effective Date: July 29, 2026
At CloudWapi, we respect your privacy and provide users with the ability to request deletion of their personal information. This Data Deletion Policy explains how you can request the deletion of your data and how we process such requests.
1. Requesting Data Deletion
If you wish to delete your account or personal data associated with CloudWapi services, you may submit a request by contacting us using the details provided below.
Website: https://waba.cloudwapi.in
Please include the following information in your request:
Full Name
Registered Email Address
Registered Mobile Number
Company Name (if applicable)
Reason for Data Deletion (Optional)
2. What Data Will Be Deleted
Upon successful verification of your request, we may delete:
User Account Information
Contact Details
Company Information
Billing Information (where legally permitted)
WhatsApp Business Account Configuration
API Credentials associated with your account
Platform Usage Data
Stored Preferences
3. Data That May Be Retained
Certain information may be retained where required for:
Compliance with applicable laws
Tax and accounting obligations
Fraud prevention
Security investigations
Dispute resolution
Enforcement of legal agreements
Such retained data will only be kept for the period required by applicable law.
4. Processing Time
After receiving and verifying your request, we aim to process data deletion within 7 business days. In some cases, additional time may be required if verification or legal obligations apply.
5. Effect of Data Deletion
Once your data has been deleted:
Your account may become permanently inaccessible.
Deleted information generally cannot be recovered.
Any active subscriptions or services may be terminated.
Certain records required by law may still be retained.
6. Identity Verification
To protect your account and personal information, we may request identity verification before processing any deletion request.
7. Third-Party Services
If your account is connected with third-party services such as Meta's WhatsApp Business Platform or payment providers, deletion of data maintained by those providers is governed by their own privacy policies and procedures.
8. Contact for Data Deletion
If you would like to request deletion of your personal data, please contact us.
Company Name: CloudWapi
Website: https://waba.cloudwapi.in
Email: support@cloudwapi.in (Replace this with your official support email if different.)
9. Policy Updates
CloudWapi may update this Data Deletion Policy from time to time. Any changes will be published on this page with an updated effective date.
Meta Compliance Statement
Users have the right to request deletion of their personal data.
We process deletion requests after verifying the user's identity.
We do not sell or rent personal information.
We retain only the information required by applicable law or legitimate business purposes.
This policy is provided to comply with Meta Platform requirements and applicable privacy regulations.