Privacy Policy
Effective Date: July 29, 2026
Welcome to CloudWapi . We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you use our website, applications, and services.
1. Information We Collect
We may collect the following information:
Full Name
Company Name
Email Address
Mobile Number
Billing Address
GST Number (if applicable)
Payment Information
WhatsApp Business Account Information
Meta Business Account Information
IP Address
Browser and Device Information
Cookies and Usage Data
2. How We Use Your Information
We use your information to:
Create and manage your account.
Provide Bulk SMS, Voice Call, RCS Messaging, WhatsApp Business API, Digital Marketing, and related services.
Process payments and generate invoices.
Verify your identity where required.
Respond to customer support requests.
Improve our products and services.
Maintain security and prevent fraud.
Comply with legal and regulatory requirements.
3. WhatsApp Business Platform
Our platform integrates with Meta's WhatsApp Business Platform APIs to provide messaging services.
We process WhatsApp-related information only to:
Deliver requested messaging services.
Manage WhatsApp Business accounts.
Comply with Meta Platform Terms and applicable laws.
We do not access or use customer data for advertising or any unauthorized purpose.
4. Information Sharing
We may share your information only when necessary with:
Meta Platforms
SMS and Communication Service Providers
Cloud Hosting Providers
Payment Gateway Providers
Government or Legal Authorities when required by law
We do not sell, rent, or trade your personal information to any third party.
5. Data Security
We use appropriate technical and organizational security measures, including:
SSL Encryption
Secure Servers
Firewalls
Access Control
Regular Security Monitoring
Although we take reasonable precautions, no method of data transmission over the internet is completely secure.
6. Data Retention
We retain your information only for as long as necessary to:
Provide our services.
Meet legal and tax obligations.
Resolve disputes.
Enforce our agreements.
When data is no longer required, it is securely deleted or anonymized.
7. Cookies
Our website may use cookies to:
Remember user preferences.
Improve website performance.
Analyze website traffic.
Enhance user experience.
You may disable cookies through your browser settings; however, some features may not function properly.
8. Your Rights
Depending on applicable laws, you may have the right to:
Access your personal information.
Correct inaccurate information.
Request deletion of your personal data.
Withdraw consent where applicable.
Request a copy of your stored data.
To exercise these rights, please contact us using the details below.
9. Third-Party Services
Our services may integrate with third-party platforms such as:
Meta Platforms
Google Services
Payment Gateway Providers
Cloud Hosting Providers
These providers have their own privacy policies, and we encourage users to review them.
10. Children's Privacy
Our services are intended only for individuals who are at least 18 years of age.
We do not knowingly collect personal information from children.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with the revised effective date.
12. Contact Us
If you have any questions regarding this Privacy Policy or your personal information, please contact us.
CLOUDWAPI (RPM IT Solution)
Website: https://waba.cloudwapi.in
Email: admin@cloudwapi.in
Address: Lucknow, Uttar Pradesh, India
=================================================
Meta Compliance Statement:
We comply with Meta Platform Terms and applicable laws.
We use personal information only for providing requested services.
We do not sell or rent user data.
Users may request deletion of their personal information.
We implement reasonable security measures to protect user data.
Data is shared only with authorized service providers when necessary to deliver our services or comply with legal obligations.