Terms & Conditions
Effective Date: July 29, 2026
Welcome to Cloudwapi. These Terms & Conditions govern your access to and use of our website, platform, products, and services. By accessing or using our services, you agree to comply with these Terms.
1. Acceptance of Terms
By using our website or services, you confirm that you have read, understood, and agreed to these Terms & Conditions. If you do not agree, please do not use our services.
2. Our Services
Cloudwapi provides digital communication and technology services, including but not limited to:
Official WhatsApp Business API Solutions
3. User Responsibilities
You agree to:
Provide accurate and complete information.
Keep your account credentials secure.
Use our services only for lawful purposes.
Comply with all applicable laws and regulations.
Follow Meta, WhatsApp, telecom operator, and other third-party platform policies where applicable.
4. Prohibited Activities
You must not use our services to:
Send spam or unsolicited messages.
Distribute malware, viruses, or harmful software.
Promote illegal, fraudulent, or deceptive activities.
Infringe intellectual property rights.
Harass, threaten, or abuse others.
Violate Meta or WhatsApp Business Platform policies.
Send content that violates applicable laws.
We reserve the right to suspend or terminate services if misuse is detected.
5. WhatsApp Business API Services
For WhatsApp Business API services:
Approval of a WhatsApp Business Account is subject to Meta's review and policies.
We do not guarantee account approval by Meta.
We are not responsible for account restrictions, suspensions, or bans imposed by Meta.
Users are responsible for the content they send through WhatsApp Business APIs.
6. Payments
All fees must be paid as agreed.
Services may be suspended for overdue payments.
Applicable taxes, including GST, may be charged where required by law.
Prices may change with prior notice.
7. Refund Policy
Unless otherwise stated in a written agreement:
Payments made for completed services are non-refundable.
Refund requests, if applicable, will be reviewed on a case-by-case basis.
No refund will be provided for services suspended due to policy violations or misuse.
8. Service Availability
We strive to provide uninterrupted services. However, we do not guarantee continuous availability.
Services may be temporarily unavailable due to:
Scheduled maintenance
Technical issues
Third-party service outages
Government restrictions
Force majeure events
9. Intellectual Property
All website content, software, branding, logos, designs, documentation, and other materials remain the property of Cloudwapi unless otherwise stated.
You may not copy, modify, distribute, or reproduce any content without written permission.
10. Third-Party Services
Our services may integrate with third-party providers, including:
Meta Platforms
Google
Telecom Operators
Payment Gateway Providers
Cloud Hosting Providers
Your use of these services is also subject to their respective terms and policies.
11. Limitation of Liability
To the maximum extent permitted by law, RPM IT Solution shall not be liable for:
Indirect or consequential damages.
Loss of profits or business opportunities.
Data loss caused by third-party platforms.
Service interruptions beyond our reasonable control.
Decisions or actions taken by Meta, telecom operators, or other third parties.
12. Account Suspension or Termination
We reserve the right to suspend or terminate any account that:
Violates these Terms.
Uses our services unlawfully.
Fails to make required payments.
Violates Meta or other third-party platform policies.
13. Privacy
Your use of our services is also governed by our Privacy Policy.
14. Changes to Terms
We may update these Terms & Conditions from time to time.
Updated versions will be published on this page with a revised effective date.
15. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.
Any disputes shall be subject to the jurisdiction of the competent courts in Lucknow, Uttar Pradesh, India, unless otherwise required by applicable law.
16. Contact Us
If you have any questions regarding these Terms & Conditions, please contact us:
CLOUDWAPI (RPM IT Solution)
Website: https://waba.cloudwapi.in
Email: admin@cloudwapi.in
Address: Lucknow, Uttar Pradesh, India
Compliance Statement
We comply with applicable laws and industry standards.
Users are responsible for ensuring that their use of our services complies with all applicable laws and third-party platform policies.
We reserve the right to refuse or discontinue services where required for legal, regulatory, or security reasons.